Privacy Policy for Costa Plumber

Costa Plumber (trading name of Fixif Realty Sociedad Limitada, CIF: B19950070) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Who We Are

Costa Plumber is a plumbing service operating in Mijas Costa and the Costa del Sol. Our legal entity is Fixif Realty Sociedad Limitada, registered in Málaga, Spain.

• Company name: Fixif Realty Sociedad Limitada (FIXIF REALTY S.L.)

• CIF: B19950070

• Address: Calle Diamante 42, 29649 Mijas, Málaga, Spain

• Email: [email protected]

• Phone: +34 600 080 298

2. What Data We Collect

We may collect the following personal data:

• Name, phone number, and email address (via contact forms, phone calls, or WhatsApp messages).

• Information related to plumbing service requests (e.g. photos, videos of problems).

• Website usage data (via cookies and analytics).

3. How We Use Your Data

We use your personal data to:

• Respond to inquiries and provide quotes.

• Deliver plumbing services.

• Issue invoices and comply with tax/legal obligations.

• Improve our website and services.

We never sell or share your data with third parties for marketing.

4. Legal Basis

Data processing is based on:

• Your consent (when you contact us).

• Contractual necessity (to provide requested services).

• Legal obligations (invoicing, accounting, tax compliance).

5. Data Retention

• Contact inquiries: up to 12 months.

• Customer records/invoices: minimum 6 years (as required by Spanish law).

6. Your Rights (GDPR)

You have the right to:

• Access your personal data.

• Correct or update inaccurate data.

• Request deletion of your data.

• Withdraw consent at any time.

• File a complaint with the Spanish Data Protection Agency (AEPD).

To exercise these rights, contact us at [email protected].

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.